Google India Openings for Freshers for Advertising Associate Role
Associate, Advertiser Services
This position is based in Hyderabad or Gurgaon, India.
The area: SMB Sales and Operations
When our millions of advertisers and publishers are happy, so are we! As small business experts, we help get local entrepreneurs on the map, and deliver a beautifully simple, intuitive experience that enables customers to grow their businesses with us. By spotting and analyzing customer needs and trends, our innovative teams of strategists, account developers and customer support specialists work together on scalable solutions for each business, no matter its age or size.
The role: Associate, Advertiser Services
Working within our Advertising Operations function, you help the wider Global Advertising & Product Operations team better serve Google's worldwide user base for our AdWords product. This fast-paced sales and support team quickly identifies and resolves customer concerns and contributes to the growth of our programs. You continue to hone your account management and relationship-building skills, supporting some of Google's top advertisers and agencies by providing the best possible service via phone, email, or chat. Your responsibilities range from managing advertiser accounts, developing compelling advertising solutions for brand advertisers, to developing scalable support solutions. You work within a diverse team with colleagues throughout Europe, sharing your advanced knowledge of Google products and advising your clients on the best strategy for them to achieve their desired results. Among your many attributes, you are a self-starter who is comfortable with a rapidly changing environment, and you have a strong desire to learn. You also boast experience in customer service, sales, marketing, or consulting.
As an Advertising Operations Associate, you help the wider Global Advertising & Product Operations team better serve Google's worldwide user base for our AdWords product. Your objective is to continue to hone your account management and relationship-building skills, advising some of Google's top advertisers and agencies and providing the best possible service via phone, email, or chat.
We in Advertiser Services, have redefined support by providing holistic solutions to our clients making AdWords a simple and value added product. We focus on our customers and believe in building relationships that last forever by creating a magic moment. In last year alone, we doubled our CSAT, reduced churn by whopping 30% for new advertisers, introduced Service to Sales strategy and delivered more than 2700+ Unique adoptions (highest by any group) in 5 weeks (175% of target) making us one of the best performing teams not only in customer focus but also in driving revenue initiatives. As an Advertiser Services Associate/Strategist, you’ll have an opportunity to operate at a level where you will not only provide customer solutions, but also act as business consultants to Google’s worldwide advertisers base for AdWords. You will also have the opportunity to interact with all segments of advertisers from beginners who want to learn more about AdWords to High Value experts exploring new avenues and products.
Google India Openings for Freshers for Advertising
Associate Role
- Candidate should be a BA/BSc graduate in any stream
- Job Role is advertising associate – non technical
- Candidates should have strong academic background and communication skills
Desired Skills:
- Knowledge of Google adwords
- Technical troubleshooting skills
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